Deputy Managing Director – Jersey
At Opera, we are building a business where people can develop specialist expertise, contribute to meaningful change and build rewarding careers.
Opera summary:
Opera is a privately owned financial services group, created to build a world-class portfolio of funds, corporate and fiduciary businesses. Majority backed by Pula, the family office of Stephen Lansdown CBE - co-founder of Hargreaves Lansdown - and like-minded shareholders such as Sealyham, the family office of Tom Scott.
Opera’s growing portfolio includes Accuro, Amber Trust Ltd (now Oak Bahamas), HFL, Meritus, and Oak, with operations across eight jurisdictions: Bermuda, Guernsey, Isle of Man, Jersey, Mauritius, Switzerland, The Bahamas, and the UK. The group administers assets totaling more than $80bn.
For more information, please visit: https://www.operalimited.com/
Job summary:
The Deputy Managing Director (“DMD”) will partner with the Managing Director (“MD”), and the local board, in leading and delivering the performance, governance and growth of the business within the jurisdiction, spanning both private wealth and institutional.
The DMD operates across the full scope of the MD complementing and, where required, acting for the MD to ensure the business delivers sustainable growth, strong client outcomes and full regulatory compliance.
This role holder will be a possible successor for the Jersey MD, and the timing of the any succession will be determined by Group CEO and Jersey MD.
The DMD is the internal and operational leader of the jurisdiction, accountable for translating commercial ambition into disciplined execution. This role ensures that the jurisdiction operates as a cohesive, well-managed, and scalable business, with strong financial performance, high-quality client delivery, and robust governance.
The DMD will drive the day-to-day running of the business and work in close partnership with the CSDs, Team Leaders and MD to support and enable growth. The role requires operational discipline, organisational leadership, and sound judgment, ensuring the business is resilient, efficient, and positioned for long-term success.
Key Responsibilities:
Strategy
Support the MD in setting and delivering the jurisdictional strategy
Translate strategy into clear priorities, plans and execution across the business
Work closely with the Board and Executive Committee to align on direction and outcomes
Provide leadership across the business, acting for the MD where required
Business Performance & Growth
Partner with the MD to deliver revenue, profitability and fee income targets
Drive execution of business plans and ensure delivery against objectives and deadlines
Support new business development and growth of existing client relationships
Maintain consistent, high-quality client service standards
Client Relationship & Market Development
Maintain oversight of client relationships and service delivery across the portfolio
Build and manage relationships with key clients and intermediaries
Support and drive onboarding of new clients alongside business development teams
Act as director on client structures where required
Risk, Governance, & Regulatory Oversight
Support the MD and the Risk Team in ensuring full compliance with all regulatory and Group risk management requirements
Oversee implementation and ongoing effectiveness of policies, procedures and control frameworks
Support the Chief Risk Officer and Compliance team as needed with regulators, including preparation and submission of responses
Support Compliance team as needed to ensure regulatory reporting and submissions are accurate and delivered on time
Identify, assess and mitigate business and client-related risks.
Operation & Execution
Oversee operational delivery across business lines and workstreams
Ensure delivery is efficient, timely and aligned with agreed standards
Drive operational discipline, process improvement and scalability
Support the allocation and management of resources (people and financial) to meet objectives
Sponsor and drive transformational change projects within and across locations
Jurisdictional lead on significant projects relating to Jersey premises working closely with Facilities team.
Board & Stakeholder Accountability
Serve as a Director on the Affiliate Lead board of Jersey and OpCos
Support the MD in providing full and transparent reporting to the Board
Contribute to reporting on operational, financial and risk performance
Represent the business in meetings with clients, regulators and external stakeholders
Undertake director responsibilities as required
Financial
Contribute to the setting and delivery of budgets, forecasts and financial plans
Drive margin improvement and cost discipline, with a focus on productivity, utilisation, and operational efficiency.
With the Financial Controller, monitor financial performance against targets, identifying variances and driving corrective actions
Ensure strong fee discipline, billing accuracy and revenue collection
Support pricing decisions and commercial negotiations where required
Ensure alignment between growth and profitability, partnering with the MD to deliver sustainable, high-quality revenue.
People Leadership & Organisation
Lead and develop teams across the business, reinforcing accountability and performance standards
Support the MD in driving talent outcomes across the Jersey business, including hiring, retention, succession, and leadership development, in partnership with People & Culture.
Set and reinforce a high-performance culture aligned with Group values and expectations.
Promote a high-performance, collaborative working environment
Provide visible and consistent internal leadership, engaging teams to maintain clarity, alignment, and momentum.
Client Delivery & Operational Excellence
Own the quality and consistency of client delivery across all service lines, ensuring strong operational oversight.
Embed accountability for client outcomes, ensuring delivery meets or exceeds commercial commitments.
Personally intervene in complex or escalated client matters where required to protect client outcomes and reputation.
Support the MD on key client relationships where operational leadership is required.
Drive adoption of Group systems, technology, and processes, in partnership with the COO, to support consistency and scalability.
Lead integration of legacy and acquired businesses, ensuring a smooth transition to a unified operating model.
Key Competencies & Skills:
Qualified professional – Accountant, Lawyer or Trust Practitioner (STEP or ICSA)
Minimum 10 years post qualifying experience including at least 5 years’ experience at Board level
Excellent understanding of fiduciary and fund services businesses including detailed knowledge of the regulatory framework
Ability to work under pressure
Positive attitude with problem solving ability
Proactive and a “get things done” mentality
Strong leadership skills and a proven track record of successfully managing and developing a team
Team player who puts the outcomes of the business ahead of their own.
Key Stakeholders:
Opera Board
Opera ExCo
Group Head of Private Clients and Group Head of Institutional
External clients & intermediaries
Jersey Boards (HoldCo and OpCos, CSD Forum) and Jersey MD
Board of Directors in all Opera businesses
Senior management teams
All Opera employees
JFSC
Industry bodies
- Department
- Group
- Role
- Group
- Locations
- Opera Jersey
About Opera
Opera is a specialist group focused on private wealth and private capital.
We bring together expertise across trust, corporate and fund services to support internationally connected families, entrepreneurs, family offices, investors and institutions with increasingly complex needs.
By combining institutional-quality expertise with intelligent technology and relationship-led service, we're building a business designed for what's next, not what's come before.
Our ambition is simple: to raise expectations across the industry by delivering services that are technically excellent, deeply personal and built for the future.